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The leading solution for customer satisfaction surveysThe world's largest market research agencies and Fortune 500 companies use Confirmit for strategic web survey research including customer satisfaction studies. The software offers you an integrated solution enabling you to work more efficient and gain cost savings. Scaleable The Confirmit software can be offered as an ASP solution hosted by AT&T in New York. Alternatively, Confirmit can be delivered as an in-house solution and be run on your own servers. The choice of solution depends on performance requirements and scale of the desired solution. The Confirmit Server solution is usually selected by large market research agencies or by corporations with high volume of surveys and participants who complete the surveys. Customers usually select the Confirmit ASP solution when the volume of participants who complete surveys is between 10.000 and 500.000 per year. Feature-rich Secure For participants in the survey different approaches can be used to provide them access. Closed surveys can be used when the identity of the potential respondents is known in advance. With a closed survey each participant is sent a generated user ID and security ID or a URL containing the same IDs, unique to the participant. Alternatively, open surveys are suitable when you don't know the identity of the participants in advance. Integrated The figure below illustrates the integrated areas of Confirmit. You may click on any of the areas to read further.
* Only if the survey is multi-lingual
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